Canvases and text artifacts
Not everything wants to be a Word file. Longer pieces of writing and visual layouts open as a canvas beside the chat: a surface you keep working on rather than a message that scrolls away.
Launch narrative
We are launching to two regions first so the support load stays inside what the team can absorb.
Objections: cost to serve, and whether two regions is representative.
Timeline: October pilot, November review, December decision.
Or ask for the change
- Some answers open as a working surface
- Edit it directly
- Or ask for the change
When you get one
Long-form writing you plan to iterate on, and layouts where the arrangement matters as much as the words.
Editing
Edit directly in the pane, or ask for the change in the chat. Both routes update the same document, so you can switch between them freely.
Saving it to your Workspace
A canvas can become a note in Knowledge, which makes it searchable and mentionable later. See notes.