Notifications, invites and your data

See notifications while you work, share your invite link for free credits, and understand the privacy controls on your account.

Notifications

Metir can notify you in the app, by push notification and by email. In the browser, a new in-app notification appears as a card at the top right while you work. On mobile, new notifications can appear as an in-app banner and remain available from Notifications.

Choose a notification card or banner to open the conversation, meeting or project it is about. You can also dismiss it without opening the destination.

If a calendar or connector stops working, you get a notification asking you to reconnect it, and a red count stays on Settings until you do. See if a connection stops working.

A reply from an Orb or a chat notifies you only when you are away from it. Metir waits a few seconds before sending it, and if that conversation is open in front of you on any device, no notification is sent at all. Opening a conversation clears its notifications from your phone and leaves the others in place.

Push notifications need permission from your browser or device. If you previously blocked them, change the permission in that browser or device's settings. To check they arrive, open Settings, then Push notifications, and choose Send test notification. It lists each phone and browser signed in to your account and whether the test reached it.

Missed a notification? Open Notifications from the user menu at the bottom of any Chat, Orbs or Workspace sidebar, on the web or on mobile. It lists everything you have been sent, newest first, with a count of unread items on the menu row. Opening the list marks everything in it as read, so the count clears.

Inviting people

Invite for free credits is in the user menu at the bottom of the sidebar, and on the Subscription page in Settings. Open it to see Invite friends, earn free credits, then choose Share invite link or copy the link. When a friend joins with it and sends their first message, you both get credits. See managing your subscription.

The dialog keeps the result visible with Friends joined and Credits earned. It also tells you how many more friends can earn a reward.

The Vault

Metir can keep logins, keys, cards and personal details for chat to use without showing the saved values. See the Vault.

Your data

Metir stores your meetings and their transcripts, the files and notes you add, your conversations, and the memory it builds from them. See how memory works.

Removing things

• Files and notes go to trash, and can then be deleted permanently. See organising Knowledge.
• Conversations can be deleted from the sidebar.
• To close your account, open Settings and choose Delete account at the bottom. Metir lists what goes with it, such as how many chats, Orbs, files and Vault items you have, and asks you to confirm. Deletion can take up to five working days, and you get an email when it is done.
• Memory can be corrected in conversation. See managing memory.

Excluding a message from memory

Use Amnesia before sending it. See Amnesia.

Reporting a bug from your phone

On the iPhone and Android apps, shake your phone when something goes wrong. A Report a bug sheet opens with a picture of the screen you were on. Leave Include screenshot on, or turn it off if the screen shows something private, describe what happened if you like, then choose Send. Screens that hold Vault details never include a screenshot. To turn shaking off, open Settings and switch off Shake to report a bug. For general comments, use Send feedback in the same place.

Common questions

The legal detail

The full terms are in our privacy policy and terms of service. If something here and something there disagree, those documents are the authority.