Managing your subscription
Your plan, credit balance, billing history and cancellation controls all live on one page: Subscription, in Settings.
Subscription
Upgrade
Upgrading opens your subscription portal, where you can change your plan safely.
You both earn credits when a friend joins and sends their first message.
Billing history
Cancelling happens in your subscription portal. You keep your plan until the end of the period.
Billing history and Cancel subscription are below
- Free accounts receive 50 credits each day
- The page shows every plan available to you
- A paid plan shows its status, renewal and credits
- Billing history and Cancel subscription are below
Your balance
Open the user menu at the bottom of the sidebar, choose Settings, then choose Subscription. A free account shows Plan as Free, with 50 free credits every day. A paid account also shows its Status, the date it Renews, and your Credits balance. For what spends credits, see plans and credits.
Usage
To see where your credits went, open Settings and choose Usage, on the web or in the mobile app. The top of the page shows the share of your credits used so far, for this billing period or, on a daily allowance, for today, and when that resets. Switch between 7 days, 30 days and 90 days to see Usage over time, one bar per day split by feature, and By category, the share each feature took over that range.
Upgrading
In the browser, the Plans group lists Starter, Plus, Pro and Max with the credits each one gives you a month, with a small Recommended tag on the one most people pick. Choose Get beside the one you want. If you already subscribe, the group is called Upgrade, only higher plans appear, and Upgrade opens your subscription portal. Manage subscription opens the same portal to change your plan or payment method. In the mobile app, open Settings and choose Subscription. Your plan applies to the same account on every device.
Billing history
Billing history lists subscription starts, renewals, cancellations and credit-pack purchases, newest first, each with its date. If there is no activity yet, it says No billing activity yet.
Changing or cancelling
An active browser subscription has a Cancel subscription row at the bottom of the page. It opens your subscription portal, and you keep your plan until the end of the period. For a plan bought in the mobile app, use the subscription settings on the device where you bought it.
Payment and expiry notices can also take you back to this page. See notifications.
Free credits for invites
If you would rather add credits by sharing Metir, the page also has Invite for free credits. See invites.