Email Support
hello@metirai.com
Response within 24 hours
Phone Support
+971 54 311 7129
Mon-Fri 9AM-6PM GMT
Live Chat
Available in dashboard
Mon-Fri 9AM-6PM GMT
Office Address
Baker Street
London, England
United Kingdom
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday - Sunday: Closed
How do I reset my password?
Go to the login page and click "Forgot Password". Enter your email address and we'll send you a reset link.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your Account Settings. Your access will continue until the end of your current billing period.
How accurate is the transcription?
Our AI transcription is typically 90-95% accurate for clear audio. Accuracy may vary based on audio quality, background noise, and speaker clarity.
Is my data secure?
Yes, we use enterprise-grade encryption and security measures. Your data is encrypted in transit and at rest, and we never share your recordings with third parties.
How many speakers can Jarvis identify?
Jarvis can identify and separate up to 10 different speakers in a single recording, depending on your subscription plan.
What audio formats do you support?
We support most common audio formats including MP3, WAV, M4A, FLAC, and more. Maximum file size is 500MB per recording.